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HEARING AIDS


Some government agencies and consumer organizations offer abundant advice for users and prospective purchasers of hearing aids. While we have provided links here, we don't necessarily endorse all the advice. You'll need to make your own decisions about that.

The Federal Trade Commission (FTC), an agency responsible for monitoring the business practices of hearing aid dispensers and vendors, offers Sound Advice on Purchasing a Hearing Aid. The FTC can take action against companies that mislead or deceive consumers. FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace by providing information to help consumers spot, stop and avoid them.

The Pennsylvania Attorney General publishes Buying a Hearing Aid - What You Should Know about consumer rights and protections provided consumers by the Pennsylvania Hearing Aid Sales Registration Law.

The National Institute on Deafness and Communication Disorders (NIDCD) answers frequently asked questions about Hearing Aids. Also information on causes of hearing loss and questions one should ask when buying a hearing aid.

The U.S. Food and Drug Administration (FDA) requires hearing aid manufacturers to print the certain information in user instructions. Consumers are unlikely to see the user instructions until after purchasing the hearing aid. We thought it might be helpful for you to see this information first, so we've reproduced it below.

Our SHHH National Board of Trustees has adopted several consumer-oriented positions and policies regarding hearing aids.

Two world-renowned audiologists are also prolific authors of consumer-oriented articles on subjects related to hearing loss and hearing aids. Reading these will also help, so we've provided links to collections of the writings of Mark Ross, Ph.D. and Mead Killion, Ph.D. (aka Dr. Abonso).

Once you've absorbed this information and become an informed consumer, visit our links to a selection of hearing aid manufacturers. And when purchasing a hearing aid be sure to insist on a trial period.


The U.S. Food and Drug Administration (FDA) requires hearing aid manufacturers to print the following paragraphs in user instructions. Since many consumers are unlikely to see the user instructions until after purchasing the hearing aid, we thought you might like to see this information first.

Important Notice to Prospective Hearing Aid Users

Good health practice requires that a person with a hearing loss have a medical evaluation by a physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased.

Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid.

The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs.

If you have reservations about you ability to adapt to amplification, you should inquire about the availability of a trial rental or purchase option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee, after which you may decide if you want to purchase the hearing aid.

Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.

Children With Hearing Loss

In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.



Our SHHH National organization advocates a number of consumer-oriented positions and policies relating to hearing aids. Anyone contemplating a hearing aid purchase is strongly encouraged to review these. It will help you become an informed consumer.



Hearing Aid articles by Dr. Mark Ross



The Dr. Abonso* Columns

The Dr. Abonso* columns, written in 1993 by Mead Killion, Ph.D., appeared in a suburban newspaper as part of a campaign to inform consumers about hearing loss and hearing aids. "Dr. Abonso" tries to educate the "Suspicious Consumer" through humor.

Although quite a bit of technical progress has been made since these articles were first published, most of the material remains relevant today.

* "ABONSO" is an acrostic for Automatic Brain-Operated Noise Suppressor Option.

  1. Can hearing aids really filter out background noise?
  2. Why do my hearing aids have to blow my head off?
  3. Why does my wife have so much trouble hearing in noise?
  4. Why do hearing aids cost so darn much?
  5. Why don't 80% of hearing aids work well in loud noise or music?
  6. How long do I have to wear my new hearing aids before I get used to them?
  7. I saw on TV that the government says hearing aids don't work and they are going after hearing aid dispensers. Is that true?
  8. Will I be able to hear like a 17 year old with my new hearing aids?
  9. My husband hears fine whenever he wants to, but he doesn't want to very often. Would hearing aids help?
  10. My husband won't be seen wearing hearing aids; can our marriage be saved?
  11. A salesman came to my home. He told me I should buy a second hearing aid or I would lose some of my hearing. Is that correct?
  12. My two teenagers can't seem to hear me anymore. Are they going deaf?
  13. My son has only a mild hearing loss. An Audiologist told me that to be a good parent I should buy a $4,000 pair of hearing aids.
  14. Are two aids really better than one?


Hearing Aid Companies


Viewers are advised that neither the national SHHH organization nor Pennsylvania SHHH endorses products or services. Links to external sites are provided for information purposes only.

Click Here for a More Comprehensive List of Companies


HEARING AID COST

The most frequently asked question about hearing aid purchases is the cost, which can vary considerably depending on the services and the technology provided.

Here is one on-line resource quoting "wholesale prices" of over 20 brands.



INSIST ON A HEARING AID TRIAL PERIOD

At least 12 states and the District of Columbia (DC, CT, KY, ME, MN, NH, NY, OR, PA, TN, TX, VT, WA) have enacted laws that require a trial period for all hearing aid sales. Most reputable hearing aid providers will grant a trial period even if it is not required. If you decide to cancel your purchase during this trial period, there may be a nonrefundable fitting charge for such things as your custom earmold. The fee for the evaluation is also not usually refundable. You should discuss these policies with your hearing aid provider in advance of purchase. If the provider is unwilling to grant a trial period (preferably at least 60 days), then seek another provider who will.

In Pennsylvania, the sale of each hearing aid must be accompanied by a written 30-day money-back guarantee. This guarantee must allow you to return the hearing aid within 30 days of the date of delivery in the same condition as when purchased, ordinary wear and tear excluded. You will be entitled to a refund of the purchase price of the hearing aid and accessories within 30 days of their return. However, a dealer may retain a cancellation fee which may not exceed the lesser of 10% of the purchase price or $150. For more information, see the Attorney General's Consumer Booklet.



Hearing Health and Hearing Aids

About 28 million people in the U.S. have some degree of hearing loss that could be helped by hearing aids. However, only about 6 million of them have chosen this effective route to better hearing, far less than the proportion of folks who have bad vision and wear glasses.



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