Effectiveness of a Wax Protection System
Earwax, a perfectly normal occurrence, can cause problems with hearing aids.
The best hearing aid in the world will not eliminate the production of cerumen (earwax) in the ear canal, nor is it supposed to. Earwax is a perfectly normal occurrence in ear canals. It is produced in the external portion (cartilaginous) of the canal and is normally moved out when a person talks or chews. Earwax is designed for purposes that have nothing to do with hearing aids (i.e., lubrication, keeping insects out, etc.).
Unfortunately, when someone inserts an earmold or hearing aid in the ear canal, this prevents the wax from exiting the canal and this “perfectly normal occurrence” can produce problems in hearing aids. Sometimes these problems will simply be an inconvenience, like having to clean the sound bore periodically (every night would be a good idea). But sometimes they can be quite severe, as when clogging of the hearing aid’s sound outlet causes the hearing aid to malfunction or actually damages the hearing aid receiver (the internal “loudspeaker” of the hearing aid).
I’ve written about this issue in previous columns, pointing out how earwax problems are possibly the most frequent reason why hearing aids are returned for repair. If such returns could be reduced, this would be beneficial to consumers, dispensers, and manufacturers alike, in terms of cost and convenience.
There are a number of ways that wax can be prevented from entering the sound bore. The “MicroWaxbuster,” distributed by Knowles Electronics is one of these ways. In a recent article in The Hearing Review, Sergei Kochkin shows how the inclusion of the Waxbuster (the generic terms for the Waxbuster and its smaller version, the MicroWaxbuster) can reduce the number of receivers returned for repair to the manufacturer.
This inexpensive device is easily screwed into the sound outlet of any in-the-ear instrument. A small collar in the center of the Waxbuster protrudes slightly from the tip of the earmold. When the collar is pressed inward against a surface, it retracts into the sound outlet. This pressure activates a spring-load piston that pushes the wax out of the hearing aid.
Its operation is simple and apparently effective. There is no need to pry the wax out of the sound bore or to cover it with protective material. However, because the device is inserted right into the sound outlet, there has been some concern that it could modify the acoustic response of the hearing aid. While the Waxbuster is supposed to be acoustically transparent, laboratory research has shown that some acoustic modifications do occur. However, the changes seem to be positive rather than negative. That is, its inclusion provides a moderate increase in the high frequency gain of the instrument, something that is usually desirable.
In his study, Kochkin first considered the number of receivers sold to various customers (over seven million in a three-year period), with and without the inclusion of the Waxbuster. As it happens, most of Knowles’s customers (61 percent) did not purchase any Waxbuster, while 39 percent did. For those that did, Kochkin then looked at the number of returned receivers as a function of the proportion of Waxbusters that they did purchase (this proportion varied across a wide range). What he found was very interesting. There was a very significant and very direct relationship between the proportion of receivers purchased with Waxbusters and the number of returned receivers. That is, those who included Waxbusters with their receiver purchases demonstrated a much lower return rate, while those who did not include this device showed a much higher return rate.
This is one study that hearing aid manufacturers should take immediately to heart. For a minimum cost, they can apparently significantly reduce the number of hearing aids that have to be returned because of a malfunctioning receiver. However, the ultimate test for the effectiveness of this device, as Kochkin points out, would be a study where the randomly assigned experiences of consumers could be compared, half getting the Waxbuster and half not. Insofar as consumers now are concerned, there is no reason to wait; the Waxbuster (and other wax protection devices) can be retrofitted into one’s present hearing aids.